✅ Shipping Policy

Order Processing

At Balaachi Store, all orders are processed after payment confirmation. Once your order is confirmed, we prepare and dispatch it within 1–2 working days.

Customers will be notified once their order has been shipped.

Payment Method (Important Notice)

Currently, we are offering advance payment only due to courier payment processing limitations.

This helps us ensure smooth order handling, faster dispatch, and secure delivery without delays or cancellations.

We appreciate your understanding and cooperation.

Delivery Time

Estimated delivery time across Pakistan:

• Major cities: 2–4 working days
• Other areas: 3–6 working days

Delivery times may vary due to weather, courier delays, or public holidays.

Shipping Charges

Shipping charges (if applicable) are calculated at checkout and depend on your location and parcel size.

Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

After dispatch, customers may receive tracking details (when available) to monitor their shipment.

Incorrect Address

Customers must provide accurate shipping details. Balaachi Store is not responsible for delays or failed deliveries caused by incorrect address or unreachable contact numbers.

Delayed or Failed Delivery

While we work with reliable courier partners, delays caused by courier services or external factors are beyond our direct control.

However, we will always assist customers in resolving delivery concerns.

Damaged Parcel

If your parcel appears damaged at the time of delivery, please record a photo/video and contact us immediately for assistance.

Customer Support

For shipping questions or assistance, customers may contact us through our website or WhatsApp support.